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Privacy Policy

1. Overview

Vita Aid recognizes the importance of protecting the privacy of information collected from our customers. To this end, Vita Aid is committed to respecting our customers' privacy.

When you use the Web site some basic general information is collected. This information is used to improve the Web site and make your use of the Web site as enjoyable and efficient as possible. Cookies are also used to help us determine the various services you use and the support you may need, and to help us detect and solve any problems you may have when using the Web site.

2. Personal Information

When you set up an account on the Web site, we collect personal information (which you provide) that may include your:

First Name: ______________ *
Last Name: ______________ *
Professional degree or certification: ______________*
Clinic/ Pharmacy/ School Name: ______________
Address: ______________*
City: ______________*
State/ Province (US and Canada only): ______________*
State/ Province (outside US and Canada): ______________*
Zip/ Postal Code: ______________*
Country: ______________*
Phone: ______________*
Fax: ______________*
Email: ______________*

You can alter or update your Personal Information on the Web site by changing your account information at any time.


Vita Aid may deposit certain bits of information called "cookies" in a visitor's web browser software. Cookies are sent back to Vita Aid only when a visitor returns to that site. Cookies can tell Vita Aid how and when pages in Vita Aid are visited and by how many people. Cookies are not used to store personal information. Vita Aid uses cookies to allow customers to use all password-protected services in a single session without having to re-enter their password.

Use/Sharing of Personal Information

Occasionally, Vita Aid emails our members information regarding new products, product specials, and breaking news on vitamins and nutritional supplements in Canada to keep our members informed and updated. Natural health products are constantly being developed, researched and updated, and staying on top of it all maximizes your health benefits and options. However, if you would like to stop receiving these emails, simply send an email to info@vitaaid.com requesting that your email be removed from our mailing list.

Your phone number is used by Vita Aid only in the event that our customer service representatives need to contact you about an order you have placed. Vita Aid currently does not share with any third party any Personal Information that could readily identify any user.

Usage by Minors

Because of the nature of the World Wide Web, Vita Aid cannot prohibit minors from visiting this site. Vita Aid must rely on parents, guardians and those responsible for supervising children and teenagers to decide which materials are appropriate for such children and teenagers to view and/or purchase. Vita Aid requires that (i) all purchases be made by adults 18 years of age or older, and (ii) all users who provide personal information to Vita Aid be 18 years of age or older, or, if under 18, that such information be accompanied by verifiable parental consent.

Modifying or Discontinuing Service

Vita Aid provides customers with two options to discontinue receiving future e-mail communications from Vita Aid.

  1. Opting out of emails about updates, latest products, promotions and information articles.
  2. Customers have the option to remove their e-mail address from Vita Aid's database so that they will not receive any future e-mail communications by cancelling their membership to Vita Aid. Customers will not have access to members-only areas without re-registering.

Customers can exercise these options at any time by sending an e-mail to info@vitaaid.com.


The consent customers have provided herein to the use of their personal information by Vita Aid or its affiliates, shall also extend to any person or corporation to which Vita Aid may transfer its business, provided that such personal information is used for the same purposes.

3. Security

When customers place an order or provide personal information, such as name, address, telephone numbers, or email, the data upon submittal is encrypted during transmission to protect against any unauthorized access.

Information and Law Enforcement

Vita Aid fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities, and may in its sole discretion disclose Personal Information or other information to satisfy any law, regulation, subpoena, or government request. Vita Aid reserves the right to release Personal Information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Use, even without a subpoena, warrant or court order, if we believe in our sole discretion that such disclosure is necessary or appropriate to operate the Web site, or to protect the rights or property of Vita Aid, its affiliates, or any of their officers, directors, or employees, agents, third-party content providers, suppliers, sponsors, or licensors. Vita Aid also reserves the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful.

4. Affiliates

Vita Aid is a wholly-owned subsidiary of Naturo Aid Pharmaceutical Inc. All orders accepted herein are fulfilled by Naturo Aid Pharmaceutical Inc., which is subject to all of the provisions set forth in this Privacy and Security Policy.

5. Amendment

Our Privacy and Security Policy is subject to change at any time. Please check this Policy periodically for changes. Use of this website after any modification to this Policy implies that you consent to this Policy as modified. You will not receive ay other notice of such change.

6. Miscellaneous

As a resource to Vita Aid visitors, links are provided to other websites which are believed to be useful and meet Vita Aid's high standards. However, Vita Aid is not responsible for the contents of such linked websites. In particular, Vita Aid is not responsible for the privacy notices or practices provided in such linked websites.

Vita Aid wants you to be aware that when you click on links (including advertising banners), which take you to third-party Web sites, you will be subject to such third parties' privacy policies. While we support the protection of privacy on the Internet, Vita Aid expressly disclaims any and all liability for the actions of third parties, including without limitation actions relating to the use and/or disclosure of Personal Information by third parties.

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